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Case Studies

How EQI evolved into a center-of-gravity supplier for Hyster-Yale

For nearly two decades, EQI has been creating supply chain certainty for global companies. Since its inception in Spring Lake, MI, in 2004, EQI has become a leading provider of line-ready metal components. One of the most significant reasons for the company’s growth is the relationship it established with Hyster in 2006. Today, the company that’s now called Hyster-Yale partners with EQI to source components for a wide range of lift trucks and aftermarket parts.


Due to its extensive global network, EQI is the perfect partner for Hyster-Yale. The company has a strong international presence with manufacturing facilities and regional product development centers in the US, China, Italy, the Netherlands, the UK, India, and Japan. EQI also has an extensive global network, with headquarters in the US, Canada, Vietnam, China, and India. In addition, EQI has 11 warehouses and finish painting locations across three continents and 30 customer fulfillment locations on six continents.

Because EQI sources products offshore, it’s well-equipped to be cost-competitive, meet quality requirements, store products near customers, and always have a team ready to serve. These capabilities were beneficial during the supply chain disruptions during the pandemic.


Solving Supply-Chain Challenges During the Pandemic

Over the past few years, COVID-19, unprecedented inflation, and material shortages have been incredibly disruptive for companies such as Hyster-Yale. Shortages across Tier 1,2 and 3 parts and components required significant changes in the company’s ordinarily steady supply chain. To address these challenges, Hyster-Yale turned to its core suppliers for help securing parts when and where they needed them.

As a key supplier for Hyster-Yale, EQI set the standard for overcoming supply chain challenges and meeting delivery dates in a crisis. First, EQI offered Hyster-Yale use of its freight forwarder, containers, and shipping contacts. EQI also found alternative sources for materials, mitigating risk by supplying parts that can be produced at multiple locations. 

For years, EQI has had multiple regional sources across China. So, when certain Chinese regions closed during the pandemic, EQI had other resources to turn to in China. EQI also became the first and largest customer of a foundry in India that produces cast iron counterweights. EQI’s strategic approach to sourcing materials in new regions set an industry precedent and helped them fulfill clients’ needs during the shutdown. 


Becoming a Center-of-Gravity Supplier

EQI has grown exponentially since 2004. Initially, the company focused on gray iron counterweights for forklift trucks and other large mobile equipment. Over the next decade, it entered new markets in construction, forestry, CNC machine tool manufacturing, and more. It’s also become a pivotal partner to several large-scale manufacturers by launching strategic initiatives to expand sourcing operations and offer value-added services.

For example, in late 2021, EQI acquired Industrial Paint Solutions in North Ireland, fueling EQI’s penetration in warehousing and finish painting services. The facility is also strategically close to Hyster-Yale’s plant in Ireland, allowing EQI to help them reduce working capital and warehouse production-ready parts according to Hyster-Yale’s line sequence and manufacturing schedule. EQI provides a similar value-added service in the US with a warehouse near Hyster-Yale’s largest manufacturing facility in Kentucky. The warehouse allows Hyster-Yale to keep fewer goods on hand while keeping line-ready components nearby. 

This is just the beginning of a long and successful partnership between EQI and Hyster-Yale. In the years ahead, the team at EQI will continue to uncover and solve problems for Hyster-Yale, helping them mitigate risk through tailored solutions, hassle-free logistics, and cost-effective quality. 

If you’d like to learn more about how EQI can solve your supply chain challenges, please contact:

Phone: (616) 850-2630